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BIHMARKETING

Service · Reputation

Social Media Management for Your Brand

Professional management of your profiles with quality content and active community engagement.

Social Media Management

Consistency is the key to success on social media. We take complete care of your profiles — from planning posts to communicating with your community.

Every client receives a tailored content strategy: we define the tone of voice, content topics, posting frequency and a monthly content calendar. Everything is anchored to your business goals, not random posts.

We create content that engages, educates and sells: graphics, short captions, stories, reels and video materials. Visual content aligns with your brand guidelines and is instantly recognisable to followers.

We communicate with your community — responding to comments and messages promptly and in line with your agreed tone of voice. An active community builds trust and loyalty that directly translates to revenue.

We track analytics and report monthly on follower growth, engagement, post reach and other key metrics. Based on the data we adjust strategy for the next period.

How we run social media

Social media management is not posting a picture a day. It is a plan: which topics we build, which formats work on which network, what we shoot this month and how content leads to an enquiry or a purchase.

We shoot and design the content ourselves — at your premises and on location, with the mobile podcast studio when needed. Every month you get a post calendar to approve; we publish, reply to comments and track results.

  • Monthly plan and post calendar
  • Reels and photography
  • Post and story design
  • Captions and hashtags
  • Comment and message moderation
  • Monthly growth report

What a good Instagram business profile looks like

A good profile says within three seconds who you are and why to follow. A clear bio, a link to the offer, story highlights with the most common questions (prices, location, delivery, reviews) and a feed that looks like one brand, not a collage.

Most importantly: a profile needs people. Faces of the owner, team and customers build trust faster than any design. That is why, alongside product posts, we record a video podcast with experts for Herbisa — inside the pharmacy itself.

Organic reach and ads work together

Organic content builds trust, ads scale it. We turn the best posts into ads, and ads bring new followers that the content keeps. That is why we usually run social media and Meta ads as one system.

How we work — step by step

  1. 01

    Profile analysis

    What has worked so far, what competitors do, who the followers are.

  2. 02

    Content strategy

    Topics, formats, tone and posting rhythm per network.

  3. 03

    Monthly calendar

    A post plan for approval before the month begins.

  4. 04

    Shoot and design

    Shoot days, reel editing and post design.

  5. 05

    Publish, moderate, report

    Publishing, replies to comments and a monthly growth report.

What you get

  • Strategy and tone of voice
  • Monthly post calendar
  • Reels, photos and post design
  • Captions and hashtags
  • Comment and message moderation
  • Monthly report (reach, growth, engagement, enquiries)

Good business profile checklist

  1. 01The bio clearly says what you offer and where
  2. 02The link goes to an offer or contact, not just the home page
  3. 03Highlights answer the most common questions
  4. 04Reels have subtitles and a strong opening
  5. 05Posts show people, not only products
  6. 06Messages are answered the same day

Work for this service

Instagram · @herbisa.ba

From zero to 11,000 followers.

Herbisa, a herbal pharmacy in Sarajevo, opened in March 2026 with an empty Instagram profile. We have run it from day one — seven months later, this is where it stands:

Instagram followers
11,000
organic views from 4 podcast episodes
5M+
online orders every month
200+

How we did it

  • 01We shoot everything ourselves — in the pharmacy, on location and in a video podcast with experts
  • 02Every post has one job: reach, trust or an order
  • 03The best posts become Meta ads that lead to the web shop

Scroll — the phone shows real posts we made for clients.

herbisa.ba

Herbisa

226posts

11Kfollowers

200+orders/mo

Herbisa

Herbal pharmacy · web shop · Sarajevo. Run by BIHMARKETING since opening in March 2026.

View the case study →
herbisa.ba

herbisa.ba Opening day. We've run the profile since — 11,000 followers today.

herbisa.baReel

herbisa.ba Herbisa Podcast: 4 episodes, 5M+ organic views across social media.

kvart.ba

kvart.ba Obala Kulina bana — an apartment sales campaign.

relaxtours.ba

relaxtours.ba Cuba, Havana, Varadero — a trip sold through Meta ads.

kvart.baReel

kvart.ba A property reel — filming, editing and the ad.

kult institut

kult institut A volunteer campaign for the KULT Institute.

relaxtours.baReel

relaxtours.ba Destinations in motion — content that fills coaches.

bulevar ljepote

bulevar ljepote Beauty content that fills appointments.

kvart.ba

kvart.ba Nahorevo, a villa with a pool — 358 m².

dr. edin bukva

dr. edin bukva An expert's personal brand — an 87-page strategy.

Clients who trust us

  • Herbisa
  • Deltron
  • British American Tobacco
  • KJKP Vodovod i Kanalizacija
  • iNovine
  • Yubacom
  • Gree
  • Azuri
  • Mitsubishi Electric
  • Sky Nekretnine
  • Relax Tours
  • Sport Centar
  • Kvart Nekretnine
  • KJKP RAD
  • KULT Institut
  • GLO
  • ENCOS
  • Estesa Clinics
  • Zavod ZZ MUP KS
  • JP Onsa
  • Pino Nature Hotel
  • 5 Travel
  • Academy Residences
  • Bulevar Ljepote
  • Velora Beauty Salon
  • Dr. Edin Bukva
  • JUN Water
  • Euro Kula
  • WorkEU
  • Lincontro
  • Foto Jotić
  • DracoMom
  • SheWonder
  • QR eMenu
  • BH Calls
  • Modeli Autica
  • NR Rent
  • Duo Rent a Car
  • Standard Accounting
  • Stones Ceramic Solutions
  • CNC Academy
  • VC Servis
  • MoveLed
  • Inoxoprema
  • Kombi-line
  • Cut & Stitch
  • Kozzka Studio

FAQ

Which platforms do you cover?

Primarily Facebook, Instagram and LinkedIn. TikTok, YouTube Shorts and X (Twitter) on request. We advise which platforms are relevant for your industry and target audience, because it is better to be excellent on two networks than average on five.

How many posts per week can we expect?

The number of posts is agreed together based on your industry and budget — typically 3–5 posts per week per platform. Quality takes priority over quantity. One high-engagement post is worth more than five average ones.

Do you create the copy and graphics or do we need to provide them?

We create everything — copywriting, graphic design and video editing. You simply approve content before it is published. If you have your own photos, field materials or news to share, send them to us and we handle the rest.

Do you respond to messages and comments on our behalf?

Yes. We respond to comments and inbox messages in line with the agreed tone of voice. For specific business queries (prices, availability) we redirect users to you or an agreed contact email.

Do you also run paid advertising alongside organic content?

Yes. Organic content management and paid Meta campaigns can be run as a combined service. The integrated approach delivers better results because paid advertising complements organic reach.

How many posts a month are needed?

Quality beats quantity. For most businesses 12–16 posts plus regular stories a month, with at least 4–6 reels, give the best return on effort.

Who shoots the content?

We do. We come to you once or more a month and shoot everything on site. You just approve the calendar.

Which networks do you manage?

Instagram, Facebook, TikTok, LinkedIn and YouTube — we pick the ones where your buyers are, not all at once.

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Next step

Got a budget and ambition? Let's talk.

30 minutes, no obligation. Tell us where the business is today and where you want it to be — we'll tell you how we would get it there.