200+
Health · Retail · E-commerce
KJKP Vodovod i kanalizacija Sarajevo · Public sector · Utility company · 2024–2026
Sarajevo Water Utility: communication that keeps the whole city informed
For KJKP Vodovod i kanalizacija Sarajevo we prepared a social media strategy and run its communication: notices about works and outages, statements from management, on-site video reports and seasonal posts.
Challenge
When the water goes off, citizens need clear, accurate and calm information immediately — on the networks they use.
Approach
- 01Marketing strategy and an assessment of the company's communication.
- 02A clear visual system for notices about works, outages and announcements.
- 03On-site video reports and statements from management.
What we did
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Next step
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